TERMS & CONDITIONS
These Terms and Conditions (“Terms”) govern your use of the Uplift Hearing LLC website and certain online services provided through the website.
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please discontinue use of the website.
1. About Uplift Hearing
Uplift Hearing LLC provides professional audiology and hearing-care services in Arizona, which may include:
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Hearing evaluations
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Hearing-aid consultations
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Hearing-aid selection and fitting
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Hearing-aid programming and follow-up care
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Aural or hearing rehabilitation services
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Virtual services where appropriate
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Home visits
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Other audiology-related professional services
The specific services appropriate for an individual patient are determined through consultation with a qualified healthcare professional.
2. Website Information Is Not Medical Advice
Information presented on this website is provided for general educational and informational purposes.
Website content is not intended to replace professional medical advice, diagnosis, examination, or treatment.
Do not disregard professional medical advice or delay seeking treatment because of information you have read on this website.
Individual hearing and medical needs vary. Recommendations concerning hearing aids, hearing loss, treatment, or other healthcare matters should be made after appropriate professional evaluation.
3. Medical Emergencies
This website is not intended for emergency medical communication.
If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical assistance.
Do not use the website contact form, email, or online appointment system for urgent or emergency medical needs.
4. No Provider-Patient Relationship Through Website Use
Viewing this website, submitting a contact form, sending an email, or requesting an appointment does not by itself establish a provider-patient relationship with Uplift Hearing or any individual healthcare provider.
A professional treatment relationship is established only when Uplift Hearing agrees to provide healthcare services to you under the appropriate circumstances.
5. Appointment Requests
Our website may allow visitors to request or schedule appointments.
Submission of an online appointment request does not necessarily guarantee an appointment until it has been accepted or confirmed by Uplift Hearing.
Appointment availability may change.
Uplift Hearing reserves the right to reschedule, cancel, or modify appointments when reasonably necessary.
Patients should provide accurate contact information so we can communicate appointment confirmations or changes.
6. Virtual Services
Certain services may be offered virtually when clinically appropriate and legally permitted.
Virtual services have limitations and may not be appropriate for every patient or medical concern.
Uplift Hearing may determine that an in-person evaluation is necessary before making a diagnosis, recommendation, adjustment, or treatment decision.
Use of virtual services may also be subject to additional consent requirements.
7. Home Visits
Home visits may be available in selected service areas and are subject to provider availability.
Additional terms, fees, travel requirements, or service limitations may apply to home visits and will be communicated when applicable.
8. Prices and Payment
Prices displayed on the website are subject to change and may not represent the total cost of healthcare services, hearing devices, accessories, insurance-related charges, or other products.
Actual patient responsibility may depend on factors including:
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Services provided
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Hearing technology selected
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Insurance coverage
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Hearing benefits
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Deductibles
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Copayments
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Coinsurance
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Benefit limitations
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Manufacturer pricing
Where payment is required, you agree to provide accurate and authorized payment information.
9. Insurance
Uplift Hearing may work with various insurance plans, hearing-benefit companies, or third-party administrators.
References to an insurance provider on our website do not guarantee that:
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A specific service is covered
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A specific hearing aid is covered
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Uplift Hearing is considered in-network for every individual plan
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The insurer will approve or reimburse a claim
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You will have no out-of-pocket costs
Patients are responsible for confirming their individual benefits and for amounts not covered by insurance unless otherwise required by law or contractual agreement.
10. Hearing Aids and Other Products
Hearing aids and related products may be subject to separate:
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Manufacturer warranties
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Trial periods
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Return policies
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Repair policies
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Loss-and-damage policies
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Service agreements
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Written purchase agreements
Where there is a conflict between general website information and a signed patient purchase or service agreement, the applicable written agreement will control to the extent permitted by law.
Product availability, features, models, pricing, and manufacturer specifications may change.
11. Third-Party Brands
The website may reference or display products and trademarks belonging to hearing-aid manufacturers and other third parties.
Third-party trademarks and brand names belong to their respective owners.
References to third-party brands are provided to identify products or services that Uplift Hearing may offer or support and do not imply ownership of those trademarks by Uplift Hearing.
12. Accuracy of Website Information
We work to provide accurate and useful information, but healthcare services, insurance participation, product availability, pricing, office locations, hours, technologies, and other information may change.
Uplift Hearing does not guarantee that every portion of the website will always be complete, current, or error-free.
If website information conflicts with information provided directly to you by Uplift Hearing concerning your individual care or appointment, please contact our office for clarification.
13. Acceptable Use
You agree not to use this website:
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For unlawful purposes
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To impersonate another person
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To provide fraudulent information
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To interfere with website security
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To introduce viruses or malicious software
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To attempt unauthorized access to our systems
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To collect information about other users without permission
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To disrupt operation of the website or its associated systems
We may restrict website access when we reasonably believe these Terms have been violated.
14. Intellectual Property
Unless otherwise indicated, website content created by or for Uplift Hearing—including text, graphics, design elements, logos, photographs, and other original materials—is owned by Uplift Hearing or used with permission.
Website content may not be copied, reproduced, republished, distributed, sold, or commercially exploited without appropriate authorization, except as permitted by law.
Third-party logos, trademarks, and product images remain the property of their respective owners.
15. Third-Party Websites
Our website may contain links to websites operated by other organizations.
Uplift Hearing does not control and is not responsible for third-party websites, their content, availability, security, privacy practices, products, or services.
Accessing a third-party website is at your discretion and may be subject to that website's own terms and privacy policies.
16. Website Availability
We strive to maintain a reliable website but do not guarantee uninterrupted availability.
The website may occasionally be unavailable because of:
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Maintenance
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Software updates
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Technical problems
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Internet or hosting failures
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Security concerns
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Events beyond our reasonable control
We may modify, suspend, or discontinue website features at any time.
17. Disclaimer of Warranties
To the extent permitted by applicable law, this website and its general informational content are provided on an “as is” and “as available” basis.
Uplift Hearing makes no guarantee that the website will always be uninterrupted, error-free, secure, or suitable for every particular purpose.
Nothing in this provision limits professional obligations that Uplift Hearing may owe to patients under applicable healthcare laws or professional standards.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Uplift Hearing will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from use of, or inability to use, this website.
Nothing in these Terms is intended to waive or limit rights or remedies that cannot legally be waived under applicable federal or Arizona law.
19. Privacy
Use of this website is also subject to the Uplift Hearing Privacy Policy.
Health information maintained in connection with patient care may also be governed by our Notice of Privacy Practices and applicable healthcare privacy laws.
20. Governing Law
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles, except where federal law applies.
Any dispute involving these Terms or the website shall be handled in accordance with applicable law and any separate agreement that may exist between you and Uplift Hearing.
21. Changes to These Terms
We may modify these Terms periodically.
Changes will become effective when the revised Terms are posted on the website unless otherwise stated.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
23. Entire Agreement Regarding Website Use
These Terms, together with our Privacy Policy and any other policies specifically incorporated into them, constitute the agreement governing general use of this website.
Separate patient, treatment, purchasing, financing, insurance, or service agreements may also apply.
24. Contact Information
Questions regarding these Terms may be directed to: